SnoreClock Privacy Policy

We treat your personal data confidentially and in accordance with legal data protection legislation and this Privacy Policy

Audio data

SnoreClock does not transmit any audio data unless you choose to transmit them yourself using share or export functions.

Contacting Support

If you contact us from in the app via e-mail the text of the email will be automatically generated for you. Files that contain technical data will be automatically attached if needed. These information will help us find errors and give better support. You can review all these data before sending the mail and decide what information you will disclose with us. The information you send to us is stored only for the purpose of editing and processing your request.

Support e-mails are kept as long as the app is publicly offered.

Manuals, FAQ's and other additional information about our services are located on our website. You can access the privacy policy of our website here.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

Users entitled to broader protection standards may exercise any of the rights described below. In all other cases, Users may inquire with the Owner to find out which rights apply to them.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Contact Information

Ralph Schiffhauer - Weltzienstr.2 - 76135 Karlsruhe (Germany) - info@ralphsapps.com

Latest update: November 10, 2023